Before contacting EaSecure Technical Support, please first read the Frequently Asked Questions, then read Known Issues and Solutions. If your question is not answered please send an email or EaSecure mail to techsupport@easecure.com. Your question will be answered promptly (no later than 24 hours). Please supply the following information along with your question:

1. Your operating system.
2. Whether you are using the standalone client or a plug-in.
3. If you are using a plug-in, which version of Outlook (2002, 2003 or others) or Outlook Express you are using.

For bug reports and feature requests, please send emails or EaSecure mails to bugs@easecure.com.